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Performance Guard™ for Microsoft Terminal Services monitor end-user application performance and quality of service giving IT departments the ability to proactively and strategically manage the IT function while making a positive impact on business performance. IT managers will now have access to consistent, accurate measurements of application and network performance, making it easy to identify bottlenecks.
Performance Guard monitors each end-user accessing application running on Microsoft Terminal Servers for availability, performance and usage statistics. It also enables IT managers to establish baselines for application performance before moving over to Microsoft Terminal Services - an important step in maintaining a consistent user experience. Proactive trending and alarms on application issues and performance bottlenecks allow IT managers to quickly identify and resolve issues with their systems.
By providing an accurate picture of the real business-user experience before and after Microsoft Terminal Services, Performance Guard also enables IT to guarantee compliance with Service Level Agreements (SLAs) and ensure the customer is only paying for the service they receive.
Performance Guard is the only solution that is able to audit all the essential aspects of a Microsoft Terminal Services-based IT system either on the system it self or based on the end-user data and produce status reports in real time – without influencing the results in any way unlike traditional alternative approaches that is known to deliver outdated test transaction data.
Feature |
Benefit |
| Monitor key connection data points between the Terminal server and the user based on the end-user client agent: Response Time (application ping), Server Availability (application ping), Network Errors/Retransmissions, Sent/Received Data (application specific. |
When monitoring the performance rendered to the end-user, IT is able to document actual delivered service as well as instantly identify the exact cause for any service degradation caused by the connection between the user and the Microsoft Terminal server – based on the end-users performance experience. |
| Monitor Microsoft Terminal Services performance: CPU Usage, Memory Usage, Disk Read / Writes, Context Switches, Network Usage (Sent/Received Bytes). |
IT can look at individual Terminal Services servers or groups of servers and monitor performance over time and use the information to document utilization over time, set thresholds and alarms that alert IT prior to issues occurring or to pinpoint specific server resources that strain the system. |
| Monitor Connection between Terminal Services servers and back-end systems: Response Time, Server Availability, Network Errors/Retransmissions, Sent/Received Data (application specific). |
Enable true visibility into the performance rendered to and from the Terminal Services environment and back-end systems enable IT to quickly identify the resources causing an issue or if thresholds are set, the resources that are most likely to cause issues soon and thus needs to be addressed for tuning or capacity improvements. |
| Fast and easy install on Microsoft Terminal Services servers and end-user clients. |
The installation is done on the Citrix server only, or both on the Citrix server and each end-user PC in a matter of minutes, enabling IT to get valuable insights within hours without any configuration required. |
| Monitor performance without burdening the system. |
Unique to Performance Guard™ is the architectural deployment that gives no extra load on the Citrix servers. This enable IT to install on even strained, performance challenged systems without making the problem worse, and quickly gather all the detailed performance data needed to pinpoint where to improve first on the strained servers. |
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